Scenario
You are using Exclaimer, and you have created and designed your signature template and deployed it to the users. When you start a new email, your signature appears to have dotted borders applied to the template even though you have not set any borders in the signature design.
Example:
Reason
This issue is caused by the Outlook mail client and the enabled use of Gridlines.
NOTE: Once the signature has been sent to the recipient, the signature will not have any borders/gridlines appear on the recipient’s mail.
Resolution
To resolve this issue:
- Open your Outlook email client.
- Generate a New Email and ensure your Signature Template is applied.
- Click inside the body of the email, select the Format Text tab (in the top Ribbon bar)
- Click on the Borders drop-down:
- Click View Gridlines to deselect this option: